Accessibility Tickets
As part of our goal to be transparent in our accessibility efforts and consistent with our commitment to provide an accessible experience for all of our users, we publish all open accessibility tickets.
Tickets on this page typically originate from internal audits, automated scanning, customer feedback or external accessibility audits.
We welcome feedback from all sources. Feedback can be published anonymously if desired. Instructions for providing feedback can be found in our Accessibility Statement. Last updated April 21, 2026.
Open Tickets
| Ticket Name | Product or website | Description | Workaround | Reported by | Date reported | Status |
|---|---|---|---|---|---|---|
| Improved Error messaging for newsletter signup | blog.pope.tech | Uses default browser error messaging for email signup. | QA | Nov 2025 | Active Development | |
| API Documentation cleanup | api.pope.tech/docs | Color Contrast issues and menu keyboard navigation from 3rd party doc generator. | Internal Audit | 2025 | Waiting prioritization | |
| PDF reports not tagged | Web Accessibility Platform, Canvas Accessibility Dashboards | Exportable PDF reports aren't tagged. | HTML report options are available that are the exact same as the PDF version. CSV, email and dashboard reports are available. PDF can be accessed with assistive technology but isn't tagged. | Internal Audit | 2018 | Waiting prioritization |
Recently completed Tickets
| Ticket Name | Product or website | Description | Workaround | Reported by | Date reported | Status |
|---|---|---|---|---|---|---|
| Dialog (modal) not following WAI pattern | Web Accessibility Platform, Canvas Accessibility Dashboards | Missing aria-haspopup="dialog", accessible name of dialog and role="dialog" | WebAIM Audit | 2025 | Resolved April 2026. | |
| Pagination Improvements | Web Accessibility Platform, Canvas Accessibility Dashboards | Add Nav element and clean up titles and labels. | Tab to pagination | WebAIM Audit | 2025 | Resolved April 2026. |
| Tab order and focus cleanup | Accessibility Guide | Tab order doesn't match visual presentation and if tabbed away from tab and then back sometimes issue focusing on the tab. | Close and reopen Guide | Internal Audit | Nov 2025 | Resolved April 2026. |
| Inactive buttons used on website view | Web Accessibility Platform | inactive buttons are used. Inactive buttons are difficult for keyboard users as they can't receive focus or validation. | Useable with a keyboard but potentially confusing. | WebAIM Audit | Feb 2020 | Resolved April 2026. |
| View change not being announced to screen reader | Accessibility Guide | View change not being announced to screen reader when opening up help inside of Guide. | WebAIM Audit | 2025 | Resolved Feb 2026. | |
| Aria Headings incorrect usage | Accessibility Guide | Some headings use aria role and are missing heading level | Customer Feedback | Dec 2025 | Resolved Feb 2026. | |
| Search button accessible name | pope.tech website | Search magnifying glass icon has a title that might function but has no label. | QA | Nov 2025 | Resolved Feb 2026. | |
| Group Tree Focus after editing | Web Accessibility Platform | After creating, editing, or deleting a group, the group tree is no longer keyboard accessible. | Refresh | QA | Nov 2025 | Resolved Mar 2026. |
| Form error descriptions on some forms | Web Accessibility Platform, pope.tech website | Error message below input isn't programmatically tied to input so it isn't announced when screen reader has focus on input. | Navigate to error message | Internal Audit | Jan 2026 | Resolved Mar 2026. |
| Table Reload verbose for screen readers | Canvas Accessibility Dashboards, Web Accessibility Platform | A screen reader is verbose and provides confusing information any time a data table reloads. | WebAIM Audit | 2025 | Resolved Mar 2026. |