Accessibility tickets

As part of our goal to be transparent in our accessibility efforts and improve our accessibility we publish all open accessibility tickets along with our overall Accessibility Statement.

Open Tickets

Ticket Name Description Workaround Reported by Date reported Status
Graph keyboard use Some Dashboard graphs using a 3rd party graphing engine are not keyboard or screen reader accessible. We provide table views of all graphical reports before the graph so data can be accessed via keyboard and screen readers. Quality Assurance 2018 Waiting prioritization
Graph color reliance The over time and groups comparison graphs use color alone to distinguish categories. When you hover over a graph it indicates which category it is in text. Customer feedback Jun 2019 Active Design
ReCaptcha Google ReCaptcha is used on the contact and demo forms on pope.tech. When the fallback triggers this potentially causes issues for some users. After receiving 1,000 spam emails a day a captcha service was implemented. No direct workaround. Email us at accessibility@pope.tech Quality Assurance Feb 2020 Waiting prioritization
Code View keyboard support Code view is very difficult to navigate with a keyboard No current work around other than viewing directly in WAVE. WebAIM Audit Feb 2020 Active Development
Focus Management drilling into results Drill into details and nothing is read on the screen reader and the focus is set to the table refresh button Can tab to the header, not user-friendly. WebAIM Audit Feb 2020 Prioritized for Development
Inactive buttons used on website view inactive buttons are used. Inactive buttons are difficult for keyboard users as they can't receive focus or validation. Useable with a keyboard but potentially confusing WebAIM Audit Feb 2020 Prioritized for Development
Update in app notifications Toast notifications are used on some forms in the application. Toast notifications can be difficult to spot and disappear after time. Toast notifications are announced to screen readers. Internal Audit Apr 2020 Prioritized for Development

Recently completed Tickets

Ticket Name Description Workaround Reported by Date reported Status
Navigation Focus When a page is navigated to inside of the Pope Tech application when using Google Chrome the focus is incorrectly placed at the bottom of the page. Navigate by headings or regions to jump to the main content region or the h1 or tab up Internal Audit Feb 2020 Resolved Aug 2020
Tabs screen reader support Tabs used in widgets do not announce which tab is currently active or selected to a screen reader, which may be confusing for users who rely on a screen reader to navigate. Tabbing to content will indicate which is active WebAIM Audit Feb 2020 Resolved Aug 2020. WAI-ARIA Tabs.
Group tree keyboard support Sometimes the tree interface loses focus making it impossible to navigate with a keyboard No Workaround other than refreshing. Internal Audit Feb 2020 Resolved Aug 2020
Dropdowns not closing Dropdowns staying open when focus is changed. manually close the dropdown WebAIM Audit Feb 2020 Resolved Jul 2020